Quick answers.

Rentletter is a tenant-screening dashboard for Canadian realtors, landlords, and property managers. You create a listing, share one application link, and standardized applications land in your dashboard. From there you compare candidates, shortlist your top picks, document each decision, and send a co-branded shortlist to your landlord client. Built in Toronto, available across Canada.

No. Rentletter organizes and presents your applicants — it standardizes applications, compares candidates, and documents your decisions. It is not a verification or credit-check product. Run any checks through whatever service you already use.

No. Ontario is our primary market, but realtors and landlords anywhere in Canada can use it.

Rentletter is an independent product built in Toronto. For anything this page does not cover, email info@rentletter.ca or use the chat in the corner — the Rentletter team responds within 24 hours.

The first 50 realtors to sign up are founding members — free forever. After that, new accounts get a 7-day free trial, then $49.99/month (HST included). No setup fees, cancel any time.

Create a listing, then share its application link with prospective tenants by text or email. Each applicant fills the same standardized form, so everything arrives in one comparable format. You shortlist, add notes, and send a polished report — with your name and brokerage on it — to your landlord client.

A clean, co-branded shortlist page: your branding, the unit, your landlord’s stated preferences, and each candidate scored against those preferences. They can add their own notes and remove anyone they are not interested in — all of which syncs back to you.

Yes. Sign in once with your email and your listings, shortlists, notes, and unit details sync between laptop and phone automatically.

Yes. If you are renting your own unit and want to handle it yourself — and keep the commission — Rentletter gives you the same dashboard realtors use. Post one link, collect standardized applications, compare candidates side by side, and pick with confidence.

Email gets you ten different formats, missing details, and no easy way to compare. Rentletter sends every applicant through the same form, so you see the same facts for everyone, in one place — and you have a documented record of how you decided.

No. Tenants apply for free through your link. They never pay to apply or to be considered.

Yes. Each unit gets its own listing, its own application link, and its own shortlist, so you can keep multiple vacancies organized in one workspace.

No. Rentletter is focused on the applicant funnel — collecting, comparing, and presenting applicants for a vacancy. It is not a rent-collection or maintenance platform. It is the clean front end to your leasing decision.

Rentletter keeps your attention on legally screenable factors — income, employment, rental history, references, and stated intent — and never asks about protected grounds. The optional AI rationale feature drafts your reasons in compliant language and excludes protected grounds. You remain responsible for your own compliance; Rentletter is a tool, not legal advice.

After you decide on an applicant, you can ask the AI to draft a short written rationale focused on legitimate factors. It gives you a clear, documented record of your reasoning — useful if a decision is ever questioned. It is not legal advice.

Data is encrypted and stored on North American infrastructure. We never sell, rent, or trade your information, and we use no advertising cookies. Tenant applications and inactive workspaces expire automatically — see the Privacy Policy for retention details.

Yes. Email info@rentletter.ca and we will delete your workspace within 24 hours. Under PIPEDA you can also request a copy of the data we hold about you.